Import Duties and Taxes

Soft and Sticky’s products are made in Canada and many of the countries we ship to have trade agreements with Canada that allow qualifying Canadian made pieces to enter without import duty.

 Canada No import duties and local sales taxes may still apply according to your shipping address.
United States

Import duties are included in the price you see. U.S. customers should not expect to pay import duties or tariffs on orders received. U.S orders are shipped and delivered with DDP (Delivered Duty Paid) and covers import duties. However, other costs may still apply such as your state sales tax and brokerage fees.


In the case that a shipment incurs duties and tariffs, there will be an attempt to dispute the charges. However the customer is responsible if any duties and custom fees are incurred, and shall be paid by the customer and is non-refundable.


If a delivery is refused due to duties and custom fees, the shipment will be considered abandoned and disposed of by the shipping carrier and the order is not eligible for a refund.

Last updated: September, 2026

International

For international orders, import duties and taxes vary by country. Before placing your order, we recommend checking with your local customs authority to determine whether Canadian made jewelry is subject to import duties when entering your country.


In the case that a shipment incurs duties and tariffs, there will be an attempt to dispute the charges. However the customer is responsible if any duties and custom fees are incurred, and shall be paid by the customer and is non-refundable.


If a delivery is refused due to duties and custom fees, the shipment will be considered abandoned and disposed of by the shipping carrier and the order is not eligible for a refund.

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