Shipping

Soft and Sticky ships to Canada, the United States and internationally; prices are shown in CAD ($) and will update in your country's currency at checkout. Many pieces are handmade-to-order, please allow up to a 2-4 week window for production before it's shipped from your purchase date. Upgrade in shipping will not affect production lead time; however we (may) be able to accommodate rush production. Please email hello@softandsticky.com for requests. Delivery times are always estimated and never guaranteed. If your package is lost or stolen we will do everything we can to assist you. However, we are no longer responsible for packages once they are in transit and we cannot offer refunds for any missing, lost, or stolen packages. At this time, orders are unavailable for pick-up.

Canada

Free standard shipping, no minimum.

United States

Free standard shipping, no minimum.

International

Shipping calculated at checkout.

For deliveries outside of Canada and the United States, shipping will be calculated during checkout and your order may be subject to VAT, duties and customs fees when you receive your order.

Customers are responsible for VAT, duties and custom fees incurred on international orders and are non-refundable.

If a delivery is refused due to VAT, duties and custom fees, the parcel will be considered abandoned and disposed by the shipping carrier and the order is not eligible for a refund.