Resizing Fee

Regular price $50 CAD
Shipping calculated at checkout.
Style

Resizing fee covers return shipping both ways for your resized item. You'll receive a  printable return label. Please ensure you have access to a printer. Once it's affixed securely on your package, drop it off at your nearest USPS or Canada Post within 5 business days.

Shipping

Complimentary shipping on Canadian and U.S.A orders.

 

Soft and Sticky ships to Canada, the United States and internationally; prices are shown in CAD ($) and will update in your country's currency at checkout. Many pieces are handmade-to-order, please allow up to a 2-4 week window for production before it's shipped from your purchase date. Upgrade in shipping will not affect production lead time; however we (may) be able to accommodate rush production. Please email hello@softandsticky.com for requests. Delivery times are always estimated and never guaranteed. If your package is lost or stolen we will do everything we can to assist you. However, we are no longer responsible for packages once they are in transit and we cannot offer refunds for any missing, lost, or stolen packages. At this time, orders are unavailable for pick-up.


Canada Free standard shipping, no minimum.
United States

Free standard shipping, no minimum.
International

Shipping calculated at checkout.

For deliveries outside of Canada and the United States, shipping will be calculated during checkout and your order may be subject to VAT, duties and customs fees when you receive your order.

Customers are responsible for VAT, duties and custom fees incurred on international orders and are non-refundable.

If a delivery is refused due to VAT, duties and custom fees, the parcel will be considered abandoned and disposed by the shipping carrier and the order is not eligible for a refund.

 

 

Metal Care

 

Soft and Sticky's jewelry comes high polished with a mirror finish unless otherwise noted. All jewelry is made in solid recycled sterling silver (unless noted) and is meant to be worn often, not preciously. We think that sterling silver gets better with everyday, gradual wear and that scratches and natural patina that develops adds warmth and depth. Solid sterling silver jewelry can always be cared and restored with cleaning and polishing to look new again.

Regular Wear Sterling silver can be considered relatively low maintenance, as with regular wear, the oils on your skin prevents tarnishing. It's generally been advised to remove your sterling silver jewelry before washing your hands and in the shower. Water itself is not harmful to sterling silver, however it is a suggested precaution as some soaps and other cleaning chemicals may dull the shine and lustre. You may dry your jewelry after its been in contact with water to remove residual moisture that could contribute to uneven tarnishing.

Remove your jewelry for activities like swimming in salty/chlorine water and strong cleaning chemicals and perfumes.
Cleaning

You may regularly clean your sterling silver jewelry to prevent tarnish buildup. There are two methods recommended:

Cleaning with a homemade solution

Try this gentle at home method that requires a few ingredients (Baking soda, aluminum foil, and hot boiled water). You may have to try this method several times depending on if the tarnish is stubborn.

1. Line a small dish or bowl with aluminum foil, then add in a generous amount of baking soda and hot boiled water.

2. Drop your jewelry in and allow it to soak a few minutes in the solution ensuring that every part is touching the aluminum foil. Each piece of jewelry should not touch each other. Flip your pieces after a few minutes and add more hot water and baking soda if cooled. This method will create a chemical reaction that helps ease the tarnish off.

3. Using a cloth or rag (not a paper towel) to clean gently.

Cleaning with a 2-Part Polishing Cloth

Use our 2-part reusable jewelry polishing cloth made to clean and polish sterling silver. One part of this cloth is made with super fine polishing compound that removes tarnish and oxidization, and one part brings shine back to jewelry. You may also find these available at other jewelry and general stores.
Storage


When not in use, store your sterling silver jewelry in a cool, dry place, away from direct sunlight, humidity, and extreme temperature changes. Moisture and humidity accelerates tarnishing. You may consider using airtight bags or anti-tarnish pouches to help prevent moisture from coming into contact with your silver jewelry, creating a drier environment that slows down tarnish formation.

 

 

 

Contact

Need further help, have questions or custom sized orders? Email hello@softandsticky.